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Cup Cakes
Frequently Asked Questions
1. Do you offer next-day delivery?
Yes, we offer next-day delivery Monday to Saturday! Orders must be placed before 12pm (Monday to Saturday) for next-day service. Orders placed before 12pm on Friday can be delivered on Saturday or Monday. Weekend orders will arrive on Monday.
2. What are your opening hours?
Monday to Saturday: 10am – 10pm.
Feel free to contact us anytime and leave a message; we’ll get back to you as soon as possible!
3. How can I contact you?
- Phone:7459 274576
- Email:info@cakeinhouse.com
- Message: Through the Contact Form on our website
- Live Chat: Available Monday – Saturday
- Facebook :
4. Can I collect my cake?
Yes, absolutely! Just let us know when you place your order, or leave a note at checkout. You’re welcome to collect your cake on weekends too!
5. How do you ensure my cake arrives safely?
Our cakes are carefully packaged in custom-designed boxes to keep them safe during delivery. We use reliable couriers with a 99% success rate, and all cakes are marked as fragile.
6. What if there’s bad weather?
In case of bad weather, we recommend ordering at least 3 working days in advance. You can also call us to adjust the delivery date if needed.
7. When should I order my cake?
We suggest ordering 2 days in advance for the freshest cake (our cakes stay fresh for up to 7 days). During busy times like Christmas or Black Friday, please order 2 full working days ahead to avoid delays.
8. How many portions does each cake serve?
- 6” cake: Serves 8-12
- 8” cake: Serves 20-22
- 10” (XL) cake: Serves 30-32
- 12” (XXL) 3-layer cake: Serves 40-50 (Postal, Hand delivery or collection)
Need more portions? We can add layers or send a separate cutting cake. Just let us know!
9. Do you make tiered cakes?
Yes, we can make tiered cakes to suit your needs:
- Option 1:Postal, Collect in-store or we can hand-deliver (additional charge).
- Option 2: We can deliver each tier separately for easy assembly at your venue.
10. Do you make all the kinds of cakes?
Yes! We specialize in different themed cake & cakes for different occasions. Fill out our customization form on the website to get started
"The cake for my daughter's 10th birthday was absolutely amazing! The design was so creative, and it tasted just as good as it looked. Everyone loved it, and it made her day even more special. Highly recommend!"
"We couldn't have asked for a more beautiful wedding cake! It was the perfect centrepiece for our reception and tasted heavenly. The attention to detail was impressive, and the flavour was exactly what we wanted. Thank you for making our day unforgettable!"
"We ordered a custom cake for our company's anniversary event, and it was a huge hit! Not only did it look professional, but it also tasted fantastic. The team was impressed, and it really helped make the event feel even more special. We'll definitely be ordering again for future celebrations!"
Our Review
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I’ve ordered 2 cakes from Cake in house and they’ve all been amazing! Very efficient delivery service. Beautiful presentation and really moist tasty sponge cakes. I will always use Cake in house for all my occasion cakes!
Rajinder Singh
May 9, 2025The best cake in london
Noka Construction
April 30, 2025I had a best Elsa character cake for my daughter’s birthday, the cake was so delicious. I recommend my family and friends to buy from here in future.
Muhammad Amjad
April 30, 2025 -
Just amazing experience to taste cake from home
Kashif Mehdi
April 30, 2025Lovely food and great service would highly recommend.
Eoin Ineill
April 30, 2025This is very nice place
Serghei Baxanean
April 30, 2025 -
Got a paw patrol cake made for my son. Fantastic service and the cake tasted wonderful and looked wonderful.
Ciaran McGuire
April 30, 2025Great cake. Would highly recommend 👌
Dori Malaveci
April 30, 2025I ordered a wedding anniversary cake 2 days ago..it was very delicious and eye widening by decoration 👌👌👌….thank you so much for making our day so special….will come again and again for the love you give us in a cake….❤️❤️❤️❤️🙏🙏🙏🙏
HarmanPreet
May 7, 2025 -
The cake was absolutely fantastic and tasted delicious!
H Singh
April 30, 2025Thank you for helping us make our day so special. The cake was wonderful and tasted absolutely delicious.
Harwinder Singh
May 7, 2025
Next Day Delivery
Next day all over uk delivery.
Returns
Under 7 days
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Support online 10Am To 10Pm
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