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Terms and conditions

Please Read Carefully Before Using This Website

By using this website, you agree to the following terms and conditions, as well as the applicable laws of the United Kingdom. If you don’t agree with these terms, please do not use this site.

General Terms

1. Prices
   All prices on the site may change from time to time.
2. Shipping
   We use a third-party courier to deliver your order, and delivery usually takes between 1 to 5 working days. While we do our best to ensure safe delivery, we are not responsible for any damage to cakes during transit. We recommend placing your order well in advance, as delivery dates cannot be guaranteed, and we cannot be held responsible if the courier fails to deliver on the requested date.

Copyright and Trademarks

• All content on the site, including text, images, and code, is copyrighted by Cakeinhouse Ltd. You may not use, reproduce, or distribute this content without our permission.
• Cakeinhouse Ltd’s trademarks are protected, and you may not use them without permission.

Warranty Disclaimer

• The website and its products are provided “as is,” with no warranties or guarantees, express or implied.
• We don’t guarantee that the site will always be free from errors or interruptions, and we do not promise that it will be free from viruses or other harmful elements.

Limitation of Liability

• We are not liable for any special, incidental, or consequential damages from using this site or its products, even if we were aware of the possibility of such damages. Some jurisdictions may not allow such limitations, so this may not apply to you.

Pricing Errors

• If we list a product at the wrong price due to a mistake, we reserve the right to cancel any orders placed at that price, even if payment has already been made. If your payment has already been processed, we will issue a refund for the difference.

User Conduct

• Respectful Behavior: Harassment, abusive language, or impersonating others (including New Cakes staff or customers) is not allowed on the site.
• Content Restrictions: You may not upload content that is libelous, obscene, illegal, or otherwise offensive. You may not use the site to solicit others or promote other commercial services.

Privacy and Information Collection

• Personal Information: When you register, make a purchase, or participate in a promotion, we collect personal information such as your name, email, phone number, and credit card details. This is used to process your order and improve your experience.

• Cookies: We use cookies to enhance your website experience, such as remembering items in your shopping cart. Cookies also help us understand how you interact with our site, which allows us to improve our services.
• Information Sharing: We do not sell or trade your personal information. However, we may share it with trusted service providers (like payment processors) to help us run the site. We may also release information if required by law or to protect our rights.

Third-Party Links

• This site may contain links to third-party websites. We have no control over these sites and are not responsible for their content or privacy practices. You visit these linked sites at your own risk.

Changes to Terms and Conditions

• Cakeinhouse Ltd reserves the right to update or change these terms at any time. Any changes will be posted on this page. The changes will apply to information collected after the date of the change.

Your Consent

By using this website, you consent to these terms and our privacy policy.